Delivery & Collection from our Shop in Horam
Nationwide UK Delivery
We aim to despatch your order within ONE WORKING DAY of receipt of cleared payment.
Standard delivery on orders of £50 or over is FREE! Standard Delivery on UK orders below £50 is £2.95. Standard Delivery is available to anywhere in the United Kingdom, including Northern Ireland, the Channel Islands, Highlands and Islands and BFPO addresses on every order placed on our website. Please note that we will select the most appropriate service for your order when you place your order with us (which may include next day delivery when your order is despatched). However, your order can take anything between 1-3 working days to arrive after it leaves us.
If an item is not in stock or there may be a delay in despatching your order we will advise you of this as soon as possible by email.
Please ensure you allow as much time as possible for your order to arrive to avoid disappointment, and double check that the delivery address you provide is correct. We cannot be held liable for goods not being delivered in these circumstances.
If you'd like to have items sent to separate addresses, please complete a separate order for each address. A separate delivery charge will be made for each address.Please note that the Channel Islands, Northern Ireland and BFPO are part of the UK and are not treated as International delivery.
Please don't hesitate to contact us if you have any queries or would like any advice about shipping.
Local Collection and Same/Next Day Local Delivery
If you live near by or plan to be in the area, you can place your order on our website and then collect it from us Monday to Friday, between 9am and 5pm. Contactless collection is always possible via our high tech table in front of the door - we will contact you as soon as your order has been picked and is ready to collect.
If you haven't been here before and plan to use a navigation system in your car, we recommend telling it you are looking for Almost Off Grid TN21 0EZ rather than just our postcode as that tends to take you to Vines Cross. If you find yourself there, give us a call or message/Whatsapp us on 07942 636500 and we'll guide you in.
Our what3words location which takes you directly to our front door is: cactus.walked.bats.
If you live in Horam or in the TN21 postcode area and you spend £10 or more, we may be able to deliver to you the same day in our zero emissions, electric vehicle. Please get in touch if you need same day local delivery, to check that we have stock and that immediate delivery is possible. Simply call or message/Whatsapp us on 07942 636500.